Mastering RingCentral Analytics: Trends and Best Practices

Listen up! We all know communication is key for any business. But these days,…


Customer Service

The Future of Customer Service: An Inside Look at Zendesk AI

Customer service is one of the most important aspects of any business. It can…


customer experience strategy

Defining a good customer experience strategy

Crafting the Ideal Customer Experience (CX) strategy for 2023 A customer…


Application rationalization, artificial intelligence

Integrating Artificial Intelligence Into Business Operations

The integration of artificial intelligence (AI) into business operations is no…


Don't a bad customer experience impact your business

A Bad Customer Experience is Bad for Business

Check out some of the symptoms of outdated customer support! Is it time for a…


Online Marketplace

Scale Your Online Marketplace Faster

The Marketplace model is exploding in eCommerce, so much so that it’s taking…


healthcare companies

Kustomer Now HIPAA Compliant

The U.S. Health Insurance Portability and Accountability Act (HIPAA), as…


Customer Engagement 

A New Era of Customer Engagement 

By the Kustomer Krew With rapid technological change comes communication…