AI Meets Customer Experience: Unleash the Power of Automation with Zendesk!

Karissa Kirkle, Account Manager at Tollanis Solutions and Pavel Staykov,
Director of Engineering at Tollanis Solutions.

June 1st, 2023

37 mins

The future of customer experience is here, and it is powered by Artificial Intelligence. Zendesk, in collaboration with Tollanis, brings you and AI Masterclass that will change the way you perceive customer service. With over 250M+ tickets improved through AI and 35.5 years of agent time saved since October 2021, the impact of AI in customer service is undeniable.

In the masterclass, Karissa and Pavel will take you through the journey of AI in customer service. Discover how Zendesk’s AI-powered tools can streamline your operation, save time, and deliver ultra-personalized support that easily provides customers with exceptional experience.

Join us and immerse yourself in a mind-blowing session that will equip you with valuable insights and tools to turbocharge your customer service with the incredible power of AI.

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Watch this replay to receive valuable insights, including:
  • Introduction to AI customer service
  • How AI and Machine Learning (ML) enhance Customer Experience (CX)
  • How Zendesk's AI solutions can help you automate your customer service
  • Service excellence with Advanced AI
  • Real-world examples of companies using Zendesk's AI tools to improve their customer experience
  • What makes Zendesk AI so different, and how it impacts your customers
  • Key recommendations on how to effectively implement AI in your customer service operations