Florida, United States

RELEASE DATE: 3 August, 2023

Tollanis a leading technology and IT services company recently acquired Smarter Call Center, a US-based sales and operations driven call center. With the recent acquisition Tollanis is taking a significant step towards achieving its strategic goals with a global BPO presence and service offering. By investing in advanced technologies, Tollanis aims to stay ahead of the competition and provide cutting- edge solutions to its clients. This acquisition perfectly aligns with Tollanis’s vision of becoming a leader in the industry.

Tollanis recognizes the importance of data, machine-learning, and AI in today’s business landscape. By integrating Smarter Call Center’s service solutions with their own expertise in execution and scaling, Tollanis is poised to unlock further growth opportunities for their clients. This partnership will enable Tollanis to expand its reach into new markets while reducing operational costs.

The collaboration with Smarter Call Center will allow Tollanis to tap into their extensive market knowledge and leverage their existing customer base in health care and beyond. With this acquisition, Tollanis can now focus on enhancing their capabilities and delivering exceptional services to a wider range of clients within various industries.

Unveiling Enhanced Capabilities: By joining forces with Smarter Call Center, Tollanis clientele gains access to a wealth of proficiency in data-driven solutions, machine learning, and AI innovations. The inclusion of over 130 new Tollanis experts from Smarter Call Center enhances our capacity for real-time multilingual customer service. French, Spanish, Portuguese, and English, both onshore and offshore, empowered by state-of-the-art tools for unparalleled success.

Cost Savings: By streamlining operations and leveraging synergies between Tollanis and Smarter Call Center, existing customers can expect significant competitive offers without compromising quality.

Industry-Leading Customer Service: Tollanis’ technology prowess combined with Smarter Call Center’s customer-centric approach ensures a seamless experience tailored to individual needs.

Expanded Reach: The collaboration extends Tollanis’ clients’ market presence, enabling a broader range of services within various industries, including healthcare, retail, wholesale, and logistics.

The combined capabilities of Tollanis and Smarter Call Center will provide our customers with the perfect mix of proven back-office services and front-office support with attractive pricing packages that support your business growth.

Tollanis invites you to visit their website, to learn more about their innovative solutions and how they are revolutionizing the technology and communication industry. With their commitment to staying at the forefront of technology, Tollanis is well-positioned to drive success for both their clients and themselves in the ever-evolving digital landscape.

[email protected]
+1 (888) 362-9378

 CEO Stephen Smith

About Tollanis
Tollanis, founded in 2007, started in the IT services and consulting industry across multiple industries. Since then, the company has broadened their services and their functionality through their innovative AI products, and their various IT, marketing and credentialing services into a true one-stop shop 360 business solutions- based company.

About Smarter Call Center
Smarter call center is a leader in Outsourcing Solutions, a Global Call Center that provides businesses with options as they harness the power of outsourcing. Their 24/7 sales team specializes in cross-sell and up-sell techniques across multiple industries. They provide on demand resources through a scalable solution that makes handling any direct response campaign easy and affordable.