Tollanis customer service reimagined with Kustomer
Tollanis and Kustomer enable Real-time, actionable views of your customers. Using our industry-leading continuous omnichannel conversation tools, we deliver white-glove customer service and intelligence that automates repetitive, manual tasks. We deliver reduced costs and higher customer service while providing your team with tools that allow them to manage the complete customer experience regardless of the engagement channel, from a single screen. Tollanis and Kustomer can make personalized, efficient and effortless customer service a reality.
Context for Every Conversation
Accelerate customer conversations and eliminate tedious questions by providing a holistic view of the customer.
Unify customer purchase and activity history from all your systems on the Kustomer timeline, so agents have data-driven, actionable conversations without changing screens.
One Platform, Truly Omnichannel
Give your customers and agents the freedom to switch between different channels as needed during a conversation for a true omnichannel experience.
Agents will always have the context to progress conversations forward without customers repeating information whether communicating through email, chat, SMS, voice, Facebook Messenger, and Twitter.
Empower agents with a single, easy-to-use platform.
Intelligent Automation
Save time and money by automating even your most complex processes using intelligent customer service software.
Build branchable multi-step workflows and business logic to automate platform actions and agent tasks.
Tailor support software to your business without a developer .