With great services powered by Zendesk, we can optimize such experience according to your needs
Talk to ExpertTollanis Solutions, a Veteran-Owned Small Business, is proud to be accredited by the BBB and certified by the NVBDC—testaments to our steadfast commitment to integrity, excellence, and customer-focused service at every level.
Tollanis Solutions, a Veteran-Owned Small Business, is proud to be accredited by the BBB and certified by the NVBDC—testaments to our steadfast commitment to integrity, excellence, and customer-focused service at every level.
At Tollanis, we combine Zendesk’s powerful customer service platform with our deep implementation expertise to create tailored solutions that empower your team, streamline operations, and elevate the customer experience — fast.
Deliver rich, automated, and scalable conversational experiences across web, mobile, and social — all unified within the new Zendesk Suite.
Robust ticketing system designed to manage customer queries efficiently and resolve them faster.
Empower customers with knowledge-based self-service and intelligent content management.
Modern call center software that enables seamless voice support — integrated directly into Zendesk.
Real-time live chat and messaging that connects you with customers wherever they are.
A powerful, intuitive Sales CRM built to enhance productivity and close deals faster.
Advanced analytics and reporting tools that help you make data-driven decisions.
A flexible, open CRM platform to build and integrate custom apps and workflows tailored to your business.
At Tollanis, we combine our deep Zendesk expertise with hands-on support to get your systems running seamlessly — creating effortless, impactful customer experiences.
Your customers want to reach you when it matters most — whether it’s through chat, social media, email, or a good old-fashioned phone call. With the Zendesk Suite, you can be there for them, wherever they are. It’s not just about being available — it’s about being ready. Zendesk brings all your conversations into one simple view, so your team can jump in, respond faster, and make every interaction count.
Your customers don’t wait — and neither should your sales team. Whether it's a message on social, a quick email, or a phone call, Zendesk helps you stay connected across every channel, without missing a beat. The Zendesk Suite brings all your customer interactions into one place, making it easier for your team to respond faster, follow up smarter, and close deals quicker.
Beneath the user-friendly interface, intertwined with the power of Zendesk Sunshine, lies the ability to bind and enforce the customer data. The product is adaptable, and fully customized, and this presents an opportunity for us to join in and instill fast changes with custom specifications. It may not be faster than a speeding bullet but is definitely in the running for it!
Creating a truly personalized customer experience has never been easier with the many customization options offered by Zendesk. With Zendesk Sunshine, you can create meaningful one-to-one interactions at scale through data segmentation and communications personalization through intentional follow-ups and automated processes. At Tollanis, we take this to another level by fine-tuning your Zendesk to show off your brand's distinct vision and unique goals—keeping you prepared and in the game for what comes next.
Great customer service isn’t just about making customers happy — it’s about giving your team the tools to grow your business with confidence. As Zendesk partners, we help you create experiences that feel effortless for your customers and powerful for your team. From conversations to operations, everything stays in sync — seamlessly integrated, easy to use, and built to scale.
Partnering with Tollanis and Zendesk means peace of mind. No chaos, no confusion — just seamless implementation, smarter workflows, and support that truly works for your business. We make sure everything runs smoothly so you can focus on what matters most: your customers
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At Tollanis Solutions, we don’t just implement Zendesk — we help you shape a smarter, faster, and more connected customer experience.
As an experienced managed IT services provider and trusted Zendesk partner, we work closely with you to understand your goals and get Zendesk up and running with ease. Our exclusive Tollanis Connect™ framework ensures your data, applications, and tools work together in perfect harmony — creating a unified tech ecosystem that drives real business impact. The longer you delay, the more your customers feel the gap.
Working with in-house methodologies and focusing on maximum simplicity with utmost effectiveness for five major services being offered at Tollanis Solutions:
Tollanis Diagnose™
A rapid technology health check and maturity assessment to identify opportunity and risks.
Tollanis Connect™
Our unique ecosystem integration approach ensures seamless connectivity across your systems.
Tollanis Develop™
A framework for solution design targeting maximized automation and optimized processes.
Tollanis Transform™
A people-centric change management strategy to enable smooth transitions and adoption.
Tollanis Secure™
An advanced cyber threat evaluation and remediation service to protect your business.
