TC2 - Tollanis Contact Center

Next-Gen Digital
Contact Center with TC2

Elevate your customer experience with TC2—Tollanis Contact Center’s all-in-one omni-channel platform. TC2 brings together voice, chat, email, and social media for seamless, unified customer interactions.

Book Your Consultation

Accredited. Trusted. Proven.

Tollanis Solutions, a Veteran-Owned Small Business, is proud to be accredited by the BBB and certified by the NVBDC—testaments to our steadfast commitment to integrity, excellence, and customer-focused service at every level.

Elevate Every Interaction with TC2

Today’s customers expect fast, personalized service—anytime, anywhere. TC2 by Tollanis helps you meet those expectations with a powerful platform designed to transform how you connect with your customer..

Seamless Digital Interactions

Give your customers the flexibility to reach you through their preferred channels—voice, chatbot, email, or social—anytime, from anywhere.

Built for Growth

Shift your focus from day-to-day operations to business expansion with our outcome-driven contact center models designed for efficiency.

Reliable & Secure

Keep your data safe and your operations running smoothly with enterprise-grade security measures and consistent system uptime.

Empowered Teams

Equip your agents with smart tools and streamlined workflows to resolve issues quickly and deliver top-tier customer service.

A Platform Built for Complete Customer Care

A powerful and flexible platform designed to meet all your customer service needs. From voice to digital channels, it offers scalable, reliable omnichannel support—powered by the latest technology to help you solve real-world customer service challenges with ease.

Get Started

Measurable Results with TC2

TC2, the Tollanis Contact Center Platform, helps you manage all your customer service operations from one place. Handle high call volumes, track customer data, monitor agent performance, and access analytics effortlessly—all through a single, streamlined platform.

k+

Calls Answered

Every missed call could be a missed opportunity. We make sure you capture them all.
k+

Skilled Agents

Scalable support with trained professionals ready to adapt to your business needs.
k+

Accounts Managed

Stay connected with your customers, ensuring seamless access to your products and services.
%

Cost Reduction

Smarter operations and efficient resource use mean lower costs for your business.
Seamless Support Experience

End-to-End Customer Support

From customer service and sales to technical assistance, TC2 is built to handle it all. Powered by the latest technology, it’s a complete solution designed to streamline every part of your customer care journey—so your brand can deliver consistently exceptional experiences.

Engage. Empower. Excel.

TC2: The Smarter Way to Engage Customers

Unlock the full potential of your customer interactions with TC2, the Tollanis Contact Center Platform. Designed to manage all your contact center operations, TC2 empowers your business to exceed customer expectations, streamline communication, and drive consistent growth and operational excellence.

  1. 24/7 Global Support Easily manage voice and digital channels to deliver seamless, round-the-clock support to customers anywhere in the world.
  2. Next-Gen Service Delivery Harness the Cloud for reliable, scalable service that ensures business continuity and high availability, even during peak demand.
  3. Flexible & Scalable Solutions Scale your contact center effortlessly with cloud-based, subscription-driven models designed to grow alongside your business.
  4. Advanced Security & Compliance Protect your data with cutting-edge security protocols and strict adherence to global compliance standards.
  5. Customer-Centric Services Improve customer satisfaction with convenient features like call-back options and smart queuing that minimize wait times.
  6. Multilingual Global Support Engage with a diverse customer base through support in multiple languages across every communication channel.
  7. Smarter Customer Experiences Use past interaction data and predictive tools to personalize each customer’s journey and anticipate their needs.
  8. Omnichannel Connectivity Bring all communication touchpoints together—from voice and chat to social and email—for a consistent and unified customer view.
  9. AI-Powered Interactions Enhance service quality with IVR systems and AI voice assistants that make every customer journey smoother, smarter, and more intuitive.
Seamless. Smart. Scalable.

Elevate Customer Experience with TC2

Make the most of every customer interaction with TC2.Our all-in-one platform helps you streamline support, boost engagement, and deliver consistent, personalized service—so you can build stronger customer relationships and long-term loyalty.

  1. Personalized Engagement Deliver tailored customer experiences that build brand trust and long-term loyalty.
  2. Global Availability Provide around-the-clock support with localized expertise, no matter where your customers are.
  3. Reliable 24/7 Support Be there when your customers need you most—with consistent, uninterrupted service.
  4. Technology-Driven Efficiency Leverage cutting-edge tools to manage calls efficiently and improve response times.
  5. Optimized Operations Enhance productivity and streamline workflows for better customer interactions.
  6. Expert Representation Ensure every interaction reflects your brand with highly trained, professional agents.
  7. Scalable Solutions Easily adapt your contact center as your business grows—no disruptions, just results.
  8. Comprehensive Service Offering Access a full range of customer care services tailored to your unique business needs.
  9. Customer Satisfaction Focus Foster loyalty and retention with consistently positive, high-quality experiences.
Smarter Customer Support.

Next-Gen Contact Center Powered by AI, GALE & TC2

Elevate your customer support with the powerful combination of GALE, our fully Generative AI-powered voice assistant, and TC2, the advanced omnichannel contact center platform. Together, they bring real-time, natural-sounding conversations to life while automating critical tasks—from claim processing and debt collection to comprehensive customer support.

  • AI Voice Integrated Platform
  • Order Processing
  • Multilingual Support
  • Surveys & Feedbacks
  • Real-Time Analytics
  • Lead Qualification
  • Appointment Scheduling
  • 24/7 Customer Support
  • Outbound Calls
Let’s unlock new possibilities together.

Empower Your Business to Do More

Ready to grow smarter and faster? We help you embrace digital transformation with tailored solutions designed around your unique goals. From improving efficiency to driving long-term success, we’re here to support every step of your journey.

Request Quote
Frequently Asked Questions

Have Questions? Let’s Talk.

We understand that navigating the digital landscape can be overwhelming. That’s why we’ve answered some of the most common questions below to help you get started. And if you don’t find what you need—just reach out. Our team is always here and happy to help.

TC2 is a smart engagement platform designed to make every customer interaction smoother, faster, and more personal. It helps your team respond better and connect deeper with customers—no matter the channel.

Absolutely. TC2 uses AI to speed up response times, suggest the right answers, and even predict customer needs—so your team stays ahead and your customers feel truly heard.

Yes! TC2 is built to scale, meaning it works just as well for startups as it does for large enterprises. You can start small and grow your capabilities as your business expands

Yes, TC2 offers multilingual support so you can connect with your customers in the language they’re most comfortable with—wherever they are in the world.

TC2 gives you clear, real-time insights into customer behavior, agent performance, and overall experience. It helps you make smarter decisions and continuously improve the way you engage.

Our Customers