Tollanis Solutions, a Veteran-Owned Small Business, is proud to be accredited by the BBB and certified by the NVBDC—testaments to our steadfast commitment to integrity, excellence, and customer-focused service at every level.
We don’t just handle calls—we create value-driven conversations. Our expert sales team specializes in cross-selling and up-selling, turning every interaction into a strategic opportunity.
With over 150 dedicated agents, we ensure your business is always responsive—handling thousands of calls day and night, so you never miss a moment.
Leveraging the latest tools to ensure seamless communication, fast response times, and efficient call handling.
Trained professionals who represent your brand with care, driving results through skilled, customer-focused selling.
Committed to creating positive experiences that build trust and consistently deliver high satisfaction.
We help you close the communication gap with smart, reliable support. From customer service and sales to front-office tasks, our team makes every interaction count. We go beyond the basics—offering CRM integration, AI-powered insights, and modern tools to keep you connected and ready for every opportunity.
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From inbound support to outbound engagement, omni-channel service, and AI-driven technology—our trained agents and robust systems ensure seamless, scalable, and always-on customer experiences.
Dependable support for every customer need—from general inquiries and troubleshooting to smooth order processing and technical assistance. Our help desk team is here to ensure clear, prompt, and effective service every time.
Proactive customer outreach through follow-ups, surveys, and feedback calls. We support lead generation, sales, appointment scheduling, and payment reminders—helping you stay connected and drive results.
Seamless customer service across every platform—professional email responses, real-time support through live chat, active social media engagement, and quick updates via SMS. We meet your customers where they are, with the support they expect.
We integrate with your existing CRM to deliver smooth, unified service. AI-powered chatbots handle simple questions instantly, while smart analytics provide insights that help improve performance and decision-making.
Our agents are trained to represent your brand with professionalism and care. We monitor every interaction to maintain high quality and use feedback to continuously improve performance.
We keep your operations running smoothly with strong backup systems and flexible support. Whether it’s a spike in call volume or changing customer needs, we’re ready to scale and adapt—so your service never stops.
Flexible support that adapts to changing call volumes—boosting customer satisfaction while keeping costs low. Perfect for businesses of all sizes, from startups to large enterprises.
Calls Answered
Every missed call is a missed opportunity—our team ensures your business captures each one.Agents Available
Scalable support with trained agents ready to flex with your business needs.Accounts Managed
We help you stay connected—making sure customers can fully access your products and services.Customer Satisfaction
Quick responses and high first-contact resolution rates keep your customers happy and loyal.In today’s fast-moving digital world, customer care is about more than just answering calls—it’s about delivering quick, personalized, and effective support. Tollanis is leading this shift, helping businesses create stronger, more meaningful connections with their customers.
Our innovative contact center solutions turn every interaction into a chance to build trust, loyalty, and long-term value. With the right tools and a smarter approach, we help you make the most of every conversation.
Experience fully branded contact center solutions tailored to fit your customer engagement goals. Our expert team uses cutting-edge technology to solve real business challenges, creating exceptional customer experiences that move your business forward.
We help businesses build flexible, scalable customer connections that go beyond expectations. With Tollanis Contact Center (TC2), you can manage all your operations from one powerful platform—driving growth, efficiency, and long-term success.
Unlock Your Business PotentialUnlock the power of digital transformation with tailored solutions designed to boost efficiency, increase productivity, and support long-term growth. Let’s work together to move your business forward—connect with us today and discover what’s possible.
Talk to ExpertWe know you might have questions about what we do and how we can support your business in today’s digital world. Below, you'll find answers to some of the most common questions we get. If you don’t see what you’re looking for, feel free to contact our team—we’re happy to help.
Tollanis Solutions provides a comprehensive suite of services, including contact center solutions, managed IT services, digital transformation, and AI-powered analytics. Our offerings are designed to enhance customer engagement, streamline operations, and drive business growth.
We employ rigorous quality assurance processes, including regular monitoring and evaluation of customer interactions. Our agents undergo proprietary training to embody your brand's professionalism, ensuring consistent and high-standard customer experiences.
Absolutely. Our services are designed to seamlessly integrate with your current CRM and other systems, providing a unified and efficient service experience. We also offer custom API integrations tailored to your specific needs.
Yes. With over 150 trained agents available, we can scale our services up or down based on your business demands, ensuring uninterrupted support and optimal resource utilization.
Getting started is simple. Reach out to our team through our website's contact form or call us directly. We'll discuss your specific needs and tailor a solution that aligns with your business objectives.
