Tollanis Solutions, a Veteran-Owned Small Business, is proud to be accredited by the BBB and certified by the NVBDC—testaments to our steadfast commitment to integrity, excellence, and customer-focused service at every level.
We go beyond experimental pilots. Tollanis delivers production-grade AI designed to automate workflows, resolve queries autonomously, and empower front-line teams with real-time conversational intelligence.
GALE automates high-volume, multi-tier transactional workflows with high accuracy, eliminating manual back-office bottlenecks.
Advanced proprietary models analyze customer sentiment and intent in real time, delivering instant, personalized resolutions.
Seamlessly integrates with Tollanis Connect, escalating complex situations to human specialists without losing context.
Zero data leakage architectures, strict access controls, and full regulatory compliance built natively into every deployment.
Deploying AI requires alignment with real business metrics. Whether automating reservations in Tourism, streamlining order status in Retail, managing patient intake in Health & Wellness, or dispatching field crews for Blue-Collar trades, Tollanis AI turns raw operational data into rapid execution. Paired with Tollanis Connect, we bridge the gap between autonomous digital bots and live operational support.
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From purpose-built platforms to custom model integration, explore how our applied AI architecture elevates enterprise capabilities across industries.
Our proprietary orchestration platform that automates multi-step business logic, system updates, and repetitive digital workflows across distributed enterprise tools.
Intelligent voice and text interaction agents delivering human-like customer engagement, dynamic self-service, and contextual call deflection 24/7.
Pre-packaged to integrate directly with Tollanis Connect, enabling blended AI-and-agent operations where bots handle tier-1 tasks and humans drive high-value sales.
Specialized advisory services assessing your infrastructure, data readiness, and ROI horizons to architect bespoke AI roadmaps tailored to your bottom line.
Pre-tuned vertical intelligence for Tourism booking, Retail inventory, Health & Wellness appointment routing, and Blue-Collar dispatch logistics.
Continuous model monitoring, drift detection, and strict safety guardrails ensuring accuracy, brand protection, and regulatory compliance.
Flexible support that adapts to changing call volumes—boosting customer satisfaction while keeping costs low. Perfect for businesses of all sizes, from startups to large enterprises.
Calls Answered
Every missed call is a missed opportunity—our team ensures your business captures each one.Agents Available
Scalable support with trained agents ready to flex with your business needs.Accounts Managed
We help you stay connected—making sure customers can fully access your products and services.Customer Satisfaction
Quick responses and high first-contact resolution rates keep your customers happy and loyal.Automation only succeeds when it understands the nuances of your vertical. We design and deploy targeted AI capabilities that plug directly into your specialized software ecosystem, driving instant efficiency without disrupting current day-to-day operations.
AI works best when backed by human expertise. By pairing our proprietary AI platforms (GALE & TC2) with our global contact center network, you receive an end-to-end operation in a single deployment. The AI resolves high-volume interactions instantaneously, while trained contact center agents step in for complex negotiations, retention, and relationship management.
Accelerate Your Automation RoadmapDiscover how proprietary platforms GALE and TC2, combined with Tollanis Connect, can automate your operations and scale your revenue. Speak with an AI architect today.
Talk to ExpertWe know you might have questions about what we do and how we can support your business in today’s digital world. Below, you'll find answers to some of the most common questions we get. we’re happy to help.
Tollanis provides GALE, our workflow and task orchestration engine, and TC2, our intelligent voice and conversational digital agent platform. Both are built to integrate directly with your existing software stack and contact center systems.
Tollanis AI and Tollanis Connect are architected to work as a unified solution. AI handles tier-1 interactions, triage, and data collection, while seamlessly transferring complex, high-value, or sensitive cases to our contact center agents with complete historical context.
While flexible across sectors, our core go-to-market focus includes Tourism and Retail, alongside tailored vertical configurations for Retail Health & Wellness and Blue-Collar trade services (HVAC, plumbing, electrical, and field logistics).
Yes. Beyond our pre-built platforms, our engineering team provides end-to-end AI advisory, model fine-tuning, system architecture, and bespoke integrations aligned to your specific business logic.
We enforce enterprise-grade security protocols, including zero-data retention policies for training runs where required, strict role-based access controls, encryption at rest and in transit, and adherence to relevant regulatory frameworks.
